Frequently Asked Questions
Everything you need to know about your Newbridge Silverware experience.
How should I care for my Newbridge Silverware jewelry?
To maintain the brilliance of your pieces, we recommend wiping them with a soft, dry cloth after each wear and avoiding contact with perfumes, hairsprays, or harsh chemicals.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return or exchange an item if it's not right for me?
Yes, we offer a 30-day return policy for most items in their original, unused condition and packaging. Please note that earrings cannot be returned for hygiene reasons.
Does my purchase come with a warranty?
All Newbridge Silverware products are backed by a 2-year manufacturer's warranty covering any defects in materials or craftsmanship from the date of purchase.
Are your jewelry pieces presented in gift packaging?
Yes, every order arrives in our iconic Newbridge Silverware blue gift box, making it perfectly ready for gifting to yourself or a loved one.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.